Customer relationship management (CRM) software helps with business management and automation of the front-office. CRM software addresses the needs of the Marketing, Sales, Customer Service and Support functions, allowing the different divisions to share data on prospects, customers, partners, competitors and employees. The purpose of a CRM system is to manage the customer information through the entire life cycle, from prospect to qualified opportunity to order.
We are CRM experts and have over 25 years of experience in specifying and implementing CRM systems for our clients.