Dynamics CRM – Marketing

With Microsoft Dynamics, importing data from other sources and removing duplicates is simple. The system also allows you to export lists in several formats for mail shots or direct mail. You can plan your marketing campaigns, reuse templates, sort lists and create customised messages, distribute your messages, assign leads to groups or individual users and track responses. Internet marketing results can be maximised with Microsoft Dynamics being able to track and optimise search engine results and keyword effectiveness, as well as creating landing pages with minimal effort.

Outlook integration

Microsoft Dynamics Outlook integration is an outstanding feature that will save time and increase productivity in your office. Classify emails and relate them to leads and sales or use your Outlook contacts for marketing lists.

Workflows

Workflows in Microsoft Dynamics allow you to assign tasks to groups or members, set reminders at different stages of a campaign to alert the relevant workers and automate actions.

Mobility

You can access Microsoft Dynamics from your iPhone or Blackberry with Mobile Express

Analytics

Analytics are available to monitor and measure your sales, customer service and marketing results, easily create custom reports. Use key performance indicators (KPI’s) to conduct detailed analysis, identify sales scenarios, customer issues and track marketing campaigns.